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It is in NITA-U’s interest that IT skills in the country are improved to support the many ICT programs government is setting up and also having the capacity in the new global technology era.

The National Information Technology Authority–Uganda (NITA-U) offers free wireless internet as well as access to e-Government services between 6:00pm and 6:00am during weekdays and Saturday 3pm to Monday 6am.

How to access the WiFi (MYUG) For access to the service look out for hotspots broadcasting MYUG You can then login using Facebook/Twitter/Google+/Instagram.

As Uganda moves in to the e-government era, there is need to secure transfer of information for citizens, public and private sectors.

NITA-U had put in place the Information security framework to provide Government with the necessary process, policies, standards and guideline to help in Information Assurance.

In 2012, Cabinet approved the Strategy for Rationalization of Information Technology (IT) Services; with five Strategies, whose objective, among others is to

standardize, streamline and harmonize the acquisition, deployment and disposal of IT services in Government to eliminate duplication; enhance information sharing and interoperability of e-government applications.

One of the services being provided by the National Information Technology Authority-Uganda (NITA-U) to the Government Ministries, Departments and Agencies (MDAs) and Local Governments (LGs) is Bulk Software Licensing

The provision of bulk software Licensing is based on the Fifth Strategy for Rationalization of Information Technology (IT) Services which was approved by Cabinet in 2012

IT Certification is a formal procedure, by which the National Information Technology Authority –Uganda (NITA-U) assesses, verifies and attests that a company/person providing information technology products or services meets minimum requirements and standards.

In line with her Mandate “to coordinate, promote and monitor Information Technology (IT) developments in Uganda within the context of National Social and Economic development”.

The NITA-U Strategic Plan 2018-2023 provides a paradigm shift in the way NITA-U will provide services to Government. Satisfaction of the NITA-U customer who is an MDA/LGs/Government service delivery unit or citizen comes first and everything else is driven towards that goal. The process of delivering value to the customer has been clearly defined and the right resources have been aligned through the IT Service Delivery Model.

The Strategy has been informed by stakeholder expectations of NITA-U over the next five years, the need to contribute to attainment of the National development priorities in Uganda’s vision 2040 as well as emerging issues within the ICT global arena. To this end, the new strategic agenda focuses on three strategic pillars for the next five years i.e. Service delivery excellence, Operational excellence and relationship excellence.

Twelve strategic objectives will be pursued across the three priority areas resulting in a number of outcomes such as a complete transformation in public service delivery, increased access to ICT by all regions especially the underserved regions, reduction in the cost of internet bandwidth and Government savings through rationalization of ICT services.

To be successful, implementation of the plan will require ownership by all, effective annual planning and commitment of resources. Monitoring and reporting on progress will be done through quarterly reports and annual performance reports to NITA-U Management and Board. Regular staff and stakeholder engagements are envisaged to ensure effective feedback

Attachment for NITA-U STRATEGIC PLAN FY 2018-23
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